Finaley AI Studio
AI reception
Answers every call and WhatsApp message, books appointments and routes the rest, day and night.
Starts when
A customer calls or sends a message, at any hour
- 1
Answer instantly
Picks up calls and WhatsApp messages in your customer's language.
- 2
Understand the request
Bookings, prices, directions, order status or a complaint.
- 3
Book and confirm
Schedules the appointment in your calendar and sends reminders.
- 4
Route what needs a person
Hands complex cases to the right team member with a summary.
- 5
Review the day
Your manager reviews conversations and anything flagged.
Checked by Your front-desk manager. You get: Every customer answered and every booking captured.
Runs in WhatsApp, Gmail, Outlook, Google Sheets, Zoho CRM, HubSpot and the web portals your team already uses.
AI reception by tool
- GmailFinaley reads your shared Gmail inbox, answers routine customer questions, routes the rest to the right person and makes sure nothing waits too long.Read more ›
- OutlookFinaley handles meeting requests in Outlook: it reads availability, proposes times, books rooms and sends invites, so clients never wait for a slot.Read more ›
- WhatsAppAn AI receptionist on your WhatsApp number that answers questions, books and reschedules appointments and sends reminders, with staff stepping in anytime.Read more ›
Industries
Show us how your team does it.
Send a screen recording or book a call. We build it, test it on your past work, and only switch it on when the results match your team's.