AI Studio · WhatsApp
Property enquiry automation on WhatsApp
For brokers and developers in India, most buyers and tenants make first contact on WhatsApp, often late in the evening and usually with the same questions about price, location and availability. Finaley AI Studio replies to every enquiry on your WhatsApp Business number, shares the listings that actually fit, books site visits into your team's calendar and passes serious buyers to a broker with the conversation already summarised.
Why property enquiries slip through on WhatsApp
A single portal listing can bring dozens of WhatsApp messages in a day, and each one needs a quick, relevant answer before the buyer messages the next broker. Your team ends up copy-pasting brochures, repeating the same answers about carpet area and possession dates, and losing track of who asked for a site visit. Enquiries that arrive at night or on weekends often wait until Monday, by which time the buyer has already visited a competing project.
How the automation runs
- 1
Reply instantly
AI agentEvery new WhatsApp enquiry gets a reply within a minute, in English, Hindi or the buyer's preferred language, at any hour.
- 2
Understand the requirement
AI agentIt asks the questions your brokers would ask: budget, preferred locality, configuration, timeline and whether the buyer needs a loan.
- 3
Share matching listings
AI agentIt sends only the units or projects that match, with photos, floor plans and the details your sales team has approved for sharing.
- 4
Book the site visit
AI agentInterested buyers pick a slot, the visit goes into your broker's calendar, and reminders are sent on WhatsApp before the visit.
- 5
Verify on the ground when needed
Field verifierFor resale or rental listings, a KYC-verified field verifier from the Finaley network can confirm the property's condition and availability with photo proof.
- 6
Hand over to a broker
Professional checkSerious buyers are assigned to a broker with a summary of their requirements and the full chat, so the first call picks up where the chat ended.
On your WhatsApp Business number
The automation runs on your existing WhatsApp Business number through the official WhatsApp Business Platform, so buyers keep messaging the number they already know. Leads and conversation summaries can be written to your CRM or a shared Google Sheet, and site visits go into the calendar your brokers already use. Your brokers can step into any conversation at any moment.
Brokers own the relationship
The automation handles first replies, qualification and scheduling, but prices, negotiations and commitments always come from your brokers. Anything it is unsure about, such as a special pricing request or a legal question about title, is passed to a person immediately instead of being answered.
What you get
- Every enquiry answered within a minute, day or night
- Site visits booked straight into broker calendars
- Brokers speaking only to qualified buyers
- A complete record of every enquiry and follow-up
Questions
Do we need a new WhatsApp number?
No. The automation runs on your existing WhatsApp Business number through the official platform. If you currently use the WhatsApp Business app, we help you move that number to the platform so your buyers can keep messaging you as before.
Can it answer questions about pricing and offers?
It shares the price ranges and offers your team approves for sharing. Negotiations, discounts and special requests are always handed to a broker, so nothing is promised to a buyer that your team has not agreed to.
What languages does it support?
It replies in the language the buyer writes in, including English, Hindi and other major Indian languages. Your brokers see a summary in the language they prefer when the lead is handed over to them.
How does it know which listings to share?
It works from your current inventory, kept in your CRM, a Google Sheet or the listing data your team maintains. When a unit is sold or blocked, updating that source is enough for the automation to stop offering it.
How quickly can we start?
Share your current inventory, a few example WhatsApp conversations and how your brokers like to receive leads. We build and test the replies with your team before the automation answers real buyers.
More in Real estate automation
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- Real estate lead management automation in Zoho CRMFinaley pulls leads from property portals into Zoho CRM, removes duplicates, assigns them to the right sales executive and tracks every follow-up.Read more ›
Other automations in WhatsApp
- WhatsApp appointment booking automationAn AI receptionist on your WhatsApp number that answers questions, books and reschedules appointments and sends reminders, with staff stepping in anytime.Read more ›
- Case status updates on WhatsApp for law firmsFinaley tracks hearing dates and case status for your matters and sends clients clear WhatsApp updates, reviewed by an advocate before they go out.Read more ›
By industry
- Lead follow-up automation for real estate brokersFinaley replies to every 99acres, MagicBricks and Housing.com enquiry, qualifies the buyer and books a call, while your agents handle the conversations.Read more ›
- Property verification automation for real estateFinaley gathers title papers, RERA details and tax receipts for each listing, then sends a KYC-verified field verifier to inspect the property in person.Read more ›
- Site visit scheduling automation for real estate teamsFinaley books site visits around buyer and agent availability, sends location pins and reminders, and logs every visit outcome back to your sales records.Read more ›
Show us how your team does it.
Send a screen recording or book a call. We build it, test it on your past work, and only switch it on when the results match your team's.