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AI Studio · Banking and NBFCs

Loan application processing automation for NBFCs

Underwriters at most NBFCs spend more time assembling a loan file than assessing it. Statements need parsing, the bureau report needs pulling, salary slips need matching to credits, and the sanction letter has to be typed once a decision is made. Finaley AI Studio does the assembly work in your own LOS and tools, following your credit policy checklist, and leaves the lending decision firmly with your credit team.

Files bounce between sales, ops and credit

Sales teams log applications with half the documents. Operations returns them for a missing ITR or a password-protected statement. Credit then rebuilds income figures by hand from six months of bank entries. Each handoff adds a day, and a borrower who was ready to sign starts talking to another lender. The work is repetitive but it must be careful, so it rarely gets faster as volume grows.

How the automation runs

  1. 1

    Check the file for completeness

    AI agent

    Each new application is compared with your product checklist, and the DSA or borrower is asked for anything missing, such as ITRs, GST returns or salary slips.

  2. 2

    Analyse bank statements

    AI agent

    Statements are parsed into monthly inflows, EMI outflows, bounces and average balances, using the same categories your analysts apply manually.

  3. 3

    Pull bureau and verification reports

    AI agent

    It requests the credit bureau report and runs the employment or business checks your policy lists, attaching each result to the file.

  4. 4

    Prepare the credit memo

    AI agent

    Income, obligations, FOIR and policy deviations are laid out in your memo template, with each figure linked to its source document.

  5. 5

    Underwriter decides

    Professional check

    Your credit officer reviews the memo and supporting evidence, then approves, declines or changes the terms of the loan.

  6. 6

    Draft the sanction letter

    AI agent

    For approved cases, the sanction letter is drafted with the agreed amount, tenure and conditions, ready for the authorised signatory.

Works across your LOS, bureau and analysis tools

Whether your team uses a commercial LOS, an in-house portal or spreadsheets, Finaley follows the same screens and fields. It uses the bureau access, bank statement analyser and verification vendors you already pay for. Results are written back to the application record so that your existing reports and MIS keep working.

Credit judgement stays with your underwriters

Nothing about the lending decision is automated. The memo shows figures and policy flags, never a recommendation to lend. Deviations, unusual statement entries and any document that looks altered are highlighted for the underwriter. Sanction letters are released only after the authorised person signs.

What you get

  • Complete files reaching credit on the first pass
  • Bank statement figures prepared before an analyst opens them
  • Credit memos in one consistent layout
  • Underwriters focused on assessment instead of data entry

Questions

Will the automation approve or reject loans?

No. Credit decisions need professional judgement and remain with your underwriters and sanctioning authorities. The automation prepares the file, calculates the figures your policy defines and highlights deviations. A named credit officer makes every decision and records it in your system.

Can it handle different loan products?

Yes. Business loans, personal loans, loans against property and others each have their own checklist, memo template and policy rules. We configure each product separately from the way your team processes it today, so a home loan file is never checked against a personal loan list.

How does it treat password-protected or scanned statements?

It opens statements using passwords supplied with the application and reads scanned pages where the print is clear. Anything it cannot read reliably, or that looks edited, is flagged for an analyst rather than estimated.

Do DSAs need to change how they submit files?

No. Applications can keep arriving through the portal, email or app channel you already use. The automation picks them up from there and sends requests for missing documents back through the same route, so partners do not learn a new process.

Can we trace how each figure in the memo was produced?

Yes. Every figure points to the document and page it came from, and every run is logged. Underwriters and auditors can see which statements were read, which reports were pulled and who approved the final terms.

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In the tools you use

Show us how your team does it.

Send a screen recording or book a call. We build it, test it on your past work, and only switch it on when the results match your team's.