AI Studio · Recruitment
Background verification automation for employers
Background checks sit between an accepted offer and a confident first day. They mean collecting documents, emailing past employers, writing to universities and arranging address visits, then chasing each one until it closes. Finaley AI Studio runs that coordination for HR teams and staffing agencies. The agent handles documents and follow-ups, while address checks are done on site by KYC-verified field verifiers from the Finaley network.
Why verification cases stay open for weeks
Candidates send documents in pieces, often blurred or incomplete. Former employers take time to reply, and each HR department has its own process for confirming tenure and designation. Education checks depend on university offices with limited staff. Address visits need someone on the ground in a different city. Coordinators track all of this in spreadsheets and email, so cases stall quietly and joining dates slip without anyone noticing until it is too late.
How the automation runs
- 1
Collect candidate documents
AI agentAfter consent is recorded, the agent requests ID, address proof, relieving letters and degree certificates, and asks again for anything blurred, missing or expired.
- 2
Check documents for consistency
AI agentIt compares names, dates and employers across the documents and the resume, and flags any gaps or mismatches for the case owner to look at.
- 3
Request employment confirmation
AI agentIt writes to previous employers' HR teams with the details to confirm, tracks replies and sends polite follow-ups until each response arrives.
- 4
Raise education checks
AI agentIt sends verification requests to universities and boards through the channel each one accepts, and records the confirmation once it comes back.
- 5
Visit the candidate's address
Field verifierA KYC-verified field verifier from the Finaley network visits the address, confirms residence with neighbours or family, and submits geotagged photos and notes.
- 6
HR reviews the final report
Professional checkYour HR approver reads the compiled findings, follows up on any discrepancy with the candidate, and decides whether onboarding goes ahead.
Works alongside your HRMS and ATS
Cases start from your ATS or HRMS when an offer is accepted, and the status of each check is written back to the candidate's record. Finaley works through these tools as a coordinator would, or via an API where your system provides one. Reports can be saved to the folder or system your HR team already uses, in a format they agree on.
Field visits and final calls handled by people
Address checks are carried out in person by field verifiers whose own identity has been verified through KYC. The agent never marks a case clear on its own. Any discrepancy, from a mismatched date to an employer who will not confirm, goes to your HR approver with the evidence attached, and every step is recorded against the case.
What you get
- Every case tracked from consent to final report
- Employers and universities followed up without manual chasing
- Address checks done in person with photo evidence
- Discrepancies raised early, before the joining date
Questions
Who carries out the address verification?
A KYC-verified field verifier from the Finaley network visits the address in person. They confirm the candidate lives there, speak with family or neighbours where appropriate, and submit photos and notes, which are added to the case for your HR team to review.
How is candidate consent handled?
Checks begin only after the candidate's consent is captured in the way your HR policy requires, such as a signed form or an online acknowledgement. The consent record is kept with the case, and candidates can contact your HR team with questions at any time.
What happens if a past employer does not respond?
The agent follows up at the intervals you set and tries the alternate contacts you approve. If there is still no reply, the case is flagged to your approver with a record of every attempt, so they can decide how to treat it.
Can it verify education from any university?
It sends requests through whatever channel each institution accepts, such as email, an online portal or a written letter, and tracks the reply. Some institutions respond slowly, so pending checks stay visible on the case until the confirmation arrives.
Who decides if a candidate passes?
Your HR approver does. The automation collects documents, chases confirmations and compiles the findings, but it does not clear or reject anyone. Your team reviews the report, discusses any discrepancy with the candidate, and makes the onboarding decision.
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Show us how your team does it.
Send a screen recording or book a call. We build it, test it on your past work, and only switch it on when the results match your team's.